See which Starbucks stores are closing Tuesday afternoon for bias training

See which Starbucks stores are closing Tuesday afternoon for bias training

Starbucks will close 8,000 of its locations across the US on May 29, and here's everything you need to know! Starbucks locations in the Jacksonville area will close starting at 2:30 p.m.

The plan covers only Starbucks-operated stores; almost all of the 7,000 Starbucks-licensed coffee shops - in places like supermarkets, hotels, and airports - are likely to remain open, the company says.

Perception executive director Alexis McGill Johnson told Associated Press that the aim of anti-bias training is not to "say you're a bad person because you have a stereotype about a group, but say this is why your brain may have these stereotypes".

"After investigating what happened, we determined that insufficient support and training, a company policy that defined customers as paying patrons - versus anyone who enters a store - and bias led to the decision to call the police", executive chairman Howard Schultz said in an open letter on Tuesday.

During Starbucks' training today, Schultz said, employees will "be sharing life experiences, hearing from others, listening to experts, reflecting on the realities of bias in our society and talking about how all of us create public spaces where everyone feels like they belong - because they do".

A store manager called the police because the two men were sitting in the store without placing an order.

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Starbucks recently announced a new policy that allows anyone to sit in its cafes or use its restrooms, even if they don't buy anything.

But not all Starbucks locations will close.

As for her role in the training, Ifill said her goal was to ensure "that what they do undertake is rigorous and is likely to produce real results".

More than 8,000 Starbucks stores will shut down for a few hours Tuesday afternoon so that all employees can receive this training.

The company has settled privately with the two men after the incident in a Philadelphia store on April 12 and will try to draw a line under the row with a day of workshops in traditionally slow afternoon hours which Wall Street analysts say will only cost it US$5-US$7 million in lost business.

The company offered specific guidelines in a document shared with employees. Starbucks is asking customers to behave in a way that "maintains a warm and welcoming environment". "Starbucks' employees will continue to operate in an environment that reinforces racial disparities", they wrote. If so, employees are instructed to approach the customer, while another employee watches, and respectfully ask the customer to cease the offensive action.

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