Apple Finally Admits To Major Problems With iPhone X & MacBook Pro

Apple Finally Admits To Major Problems With iPhone X & MacBook Pro

In light of this, Apple today launched a new replacement program for iPhone X users who have encountered this particular touch issue.

Credit: Tom's GuideLate yesterday (Nov. 9), Apple posted a support note confirming that the screens some of iPhone X models either aren't responsive to touch or may respond intermittently.

In a surprising revelation, Apple has admitted that there are certain issues with the display of its iPhone X. The iPhone X which was the belle of the ball for the Cupertino-based tech giant in 2017 has some "touch issues".

Apple has a support website that you can visit to confirm if your system is eligible for replacement; the process is as simple as entering in your serial number into a web form.

Users on online forums had complained that their phone was making "random clicks" when they weren't interacting with it, or that it unexpectedly stopped responding.

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Got a problem with your iPhone X or 13-inch MacBook Pro laptop?

These changes are expected to help Apple and Amazon have more control over the pricing and inventory of Apple products. The company also said that some 128GB and 256GB solid-state drives in 13-inch MacBook Pros have an issue that could result in data loss or drive failure.

In 2017, The iPhone X was hailed as the most revolutionary device Apple had released in nearly a decade. Here's what you need to know about getting your screen sorted out free of charge.

If you have already paid to have this specific problem fixed, you can contact Apple to pursue a refund.

IPhone unit sales barely increased in the fourth quarter from a year earlier, Apple reported earlier this month, even though the new flagship devices came out in the period. Any data loss as a result of a fix will be your own responsibility and the last thing you want is to hear bad news after a successful fix.

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