FCC launches investigation into CenturyLink following 911 outages

FCC launches investigation into CenturyLink following 911 outages

A Nationwide outage reaching from NY to California has been causing headaches since early Thursday morning. Some reports told of people unable to get gas as card readers shut down at some gas stations, and others of ATM's glitching. The Boston Police Department said early Friday that there had been outages, but tweeted by 10:30 a.m. that the outages had been resolved. The company said about 8 p.m. Thursday that it expected to expected to have all services "fully restored within 4 hours".

A timeline for restoration of CenturyLink phone and internet services was not given nor was the amount of users impacted by the outages.

If you've ever been in a serious emergency before, you probably already know how important it is to have quick access to emergency services.

That's what residents across some cities and states were asking late Thursday night when the emergency phone number 911 went down due to a nationwide CenturyLink internet outage.

It said 911 outages were reported in parts of Washington state, Missouri, Idaho and Arizona.

Bright light in big city mystifies New Yorkers
Some observers wondered whether aliens were invading and joked that the trend of gender reveal parties had finally gone too far. New York City Mayor Bill de Blasio tweeted the subway system has power, but there were delays on the local Queens 7 line.

"When an emergency strikes, it's critical that Americans are able to use 911 to reach those who can help", Pai said in a press release.

One member of the Federal Communications Commission said the cause of the national outage needed to be investigated, the AP reported. "The CenturyLink service outage is therefore completely unacceptable, and its breadth and duration are particularly troubling".

KOMO reports that some customers in Washington experienced busy signals when they attempted to dial 911.

Residential customers have also tweeted some harsh words, mostly about the lack of updates and customer service from CenturyLink.

In Greeley, Colorado, the Weld County Regional Communication Center on December 28 said 911 calls were being dropped, but callers should keep trying and emergency dispatchers would try to call back.

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